Client Engagement Professional
3 days ago
We are seeking a Client Engagement Professional to join our team at H&R Block. As a key member of our client-facing team, you will be responsible for delivering exceptional client experiences through personalized support and guidance.
**Estimated Salary:** $50,000 - $65,000 per year (dependent on location and experience)
Key Responsibilities:- Provide phone and in-person support to clients, addressing their queries and concerns
- Collaborate with tax professionals to ensure seamless client services
- Develop and maintain strong relationships with clients, fostering loyalty and trust
Essential Skills:
- Proven customer service experience, preferably in a sales or marketing role
- Excellent communication and interpersonal skills
- Ability to work effectively in a team environment
- Strong problem-solving and analytical skills
- Proficiency in Microsoft Office
Preferred Qualifications:
- High school diploma or equivalent
- Experience in a fast-paced sales or marketing environment
Our company's Purpose is to provide help and inspire confidence in our clients, associates, and communities everywhere. We strive to create a connected culture that values diversity, inclusion, and making everyone feel like they belong.
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