Client Engagement Professional

3 days ago


Durango, Colorado, United States H&R Block Full time
Job Summary

We are seeking a Client Engagement Professional to join our team at H&R Block. As a key member of our client-facing team, you will be responsible for delivering exceptional client experiences through personalized support and guidance.

**Estimated Salary:** $50,000 - $65,000 per year (dependent on location and experience)

Key Responsibilities:
  • Provide phone and in-person support to clients, addressing their queries and concerns
  • Collaborate with tax professionals to ensure seamless client services
  • Develop and maintain strong relationships with clients, fostering loyalty and trust

Essential Skills:

  • Proven customer service experience, preferably in a sales or marketing role
  • Excellent communication and interpersonal skills
  • Ability to work effectively in a team environment
  • Strong problem-solving and analytical skills
  • Proficiency in Microsoft Office

Preferred Qualifications:

  • High school diploma or equivalent
  • Experience in a fast-paced sales or marketing environment
About H&R Block

Our company's Purpose is to provide help and inspire confidence in our clients, associates, and communities everywhere. We strive to create a connected culture that values diversity, inclusion, and making everyone feel like they belong.


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