Retail Associate

4 days ago

Tampa, Florida, United States The Spring of Tampa Bay Full time
Job Overview

The Retail Associate will be responsible for providing exceptional customer service and sales support in our donation center and store. This role requires a strong ability to build relationships with customers, recommend products, and process sales transactions accurately.

Key Responsibilities
  • Provide excellent customer service and respond to customer inquiries in a timely and professional manner.
  • Process sales transactions, handle cash and credit payments, and maintain accurate records.
  • Build relationships with customers, understand their needs, and recommend products that meet their requirements.
  • Sort and process donated merchandise, maintain a clean and organized store environment, and ensure compliance with company policies and procedures.
  • Work collaboratively with staff, volunteers, and community partners to achieve sales and customer service goals.
  • Perform daily closeout of the cash register, count the till, and balance it with sales reports.
  • Coordinate community service volunteers, track their hours, and maintain accurate records.
Requirements
  • High School Diploma or equivalent required.
  • Previous experience in sales, customer service, or retail environment preferred.
  • Valid Florida driver's license, acceptable Motor Vehicle Report, active driving insurance, and dependable transportation required.
  • Ability to work a flexible schedule, including weekends and holidays.
  • Strong communication and interpersonal skills, with the ability to work effectively with diverse groups.
Work Environment

The work environment of this position is that of a retail store and/or warehouse with a normally moderate noise level. The warehouse and a portion of the store are not air-conditioned, so the employee must be able to perform the essential functions of this job in both air-conditioned and un-air-conditioned spaces.

Additional Remarks

The Retail Associate must have the ability to work harmoniously with participants, volunteers, staff, and the public. The employee must have the ability and desire to function as part of a team, yet work with a high degree of autonomy. The expectation is that each team member demonstrates knowledge of our company culture code and works in a way that aligns with our 15 fundamental behaviors.

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