Sales Associate

2 days ago

Bellevue, Washington, United States J. Jill Full time

About J. Jill

J. Jill is a premier omnichannel retailer and nationally recognized women's apparel brand committed to delighting customers with great wear-now product.

The brand represents an easy, thoughtful, and inspired style that reflects the confidence of remarkable women who live life with joy, passion, and purpose.

J. Jill offers a guiding customer experience through more than 280 stores nationwide and a robust e-commerce platform.

Job Summary

The Sales Associate is a member of a talented team that provides service that is unique to our customers' needs.

Our associates build genuine connections and loyalty with our customers and help them build an entire wardrobe.

Responsibilities

  • Responsible for achieving individual and team sales and productivity performance goals:
  • Greet customers promptly and genuinely, and re-engage appropriately
  • Build customer loyalty by creating genuine connections with customers
  • Conduct company-sponsored outreach to acquire new customers and increase shopping visits
  • Provide our customers with helpful service that is unique to their needs, greeting customers promptly and genuinely
  • Customer Service
    • Guide customers to looks that flatter
    • Assist customers in building great wardrobes by providing guiding, helpful service and advice, suggesting layering and accessorizing options
    • Help our customers build an entire wardrobe that is easy, versatile, and trend-right
    • Keep up-to-date on J. Jill product features: colors, fabrics, fit, styles, care, etc.
    • Keep up-to-date on what's in fashion today and how J. Jill translates fashion trends for our customers
  • Visual Merchandising
    • Assist with floor set execution and ongoing re-merchandising of store
    • Maintain excellent visual standards
    • Replenish the sales floor according to minimum product level standards
  • Operational Excellence
    • Contribute to operational excellence by participating in all operational functions including: marketing, product processing and replenishment, markdowns and promotions, store cleanliness and backroom organization
    • Complies with company policies and procedures, ensures a safe environment, and protects company assets

Qualifications

  • Previous work experience in a retail environment, women's specialty retail experience preferred
  • Point of sale system, technical experience
  • Connections within the community preferred
  • Passionate about fashion and the J. Jill brand; continually engaged
  • Excellent communication skills
  • Proven sales and customer service skills
  • Strong style, merchandising, and wardrobing skills

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