PRN Receptionist

Hooverwood Living is a leading provider of healthcare services, dedicated to delivering exceptional patient care and customer service. Our commitment to excellence has earned us a reputation as a trusted partner in the healthcare industry.

We are seeking a highly skilled and customer-focused Receptionist to join our team. As a key member of our front desk team, you will be responsible for providing exceptional customer service, managing administrative tasks, and ensuring a smooth and efficient experience for our residents, families, and visitors.

• Customer Service: Greet residents, families, and visitors in a friendly and professional manner, providing assistance and direction as needed.
• Administrative Support: Manage the front desk area, including answering phones, taking messages, and making connections with proper personnel.
• Clerical Tasks: Perform various clerical duties, such as creating resident admission forms, business letters, and other documents, as well as photocopying, folding, cutting, sorting, and laminating as needed.
• Security and Access Control: Ensure the security of all individuals entering the facility, including requesting employees to show their purses, bags, etc. for visual inspection.
• Package and Delivery Management: Direct packages and deliveries to the proper department.
• Visitor Management: Ensure family members and visitors sign in and out, and abide by facility visiting hours.
• Emergency Response: Follow proper protocol for emergency codes, including announcing and paging the location of the code, and notifying the fire department as needed.

• Education: High school degree or equivalent.
• Skills: Friendly and customer service-oriented personality, stable prior work history, and working knowledge of computers, including Microsoft Office skills.
• Physical and Mental Functions: Ability to function effectively under timelines and multiple demands, communicate orally and in writing, read normal print/script and computer-generated type, and have full use of at least one arm and hand.