Pediatric Medical Assistant

2 weeks ago

Clearwater, United States TeamHealth Full time
Job Description Overview

The Pediatric Medical Assistant is responsible for providing high-quality patient care in a pediatric setting. This role requires a strong understanding of pediatric medical terminology and the ability to work effectively in a fast-paced environment.

Key Responsibilities
  • Assist medical providers in providing quality patient care
  • Represent After Hours Pediatrics in a respectful and caring manner
  • Independently problem-solve and utilize resources to obtain patient information
  • Maintain confidentiality of patient information
  • Provide a welcoming environment and act as a patient advocate
  • Direct patients to examination rooms in a timely and courteous manner
  • Obtain vital signs, weight, chief complaint, and patient history
  • Assist in procedures and inspect all paperwork for completion
  • Document all assessments, actions, care, and treatment responses, and communications in patient records
  • Attend training sessions and meetings as required
  • Take call as assigned, including covering sick calls and making self-available to other sites for questions, concerns, and complaints
  • Comply with quality assurance, HIPAA, customer service, infection control, and safety guidelines and other policies as set forth
Qualifications and Experience
  • Associates degree preferred, high school diploma from an accredited institution required
  • Vocational training as a medical assistant preferred
  • Medical Assistant Certification or EMP preferred
  • Emergency room/urgent care/ICU experience preferred
  • Minimum of 1 year experience in a pediatric medical office setting preferred
  • Must have advanced skills necessary to care for pediatric population
  • Current PALS certification required
Knowledge, Skills, and Abilities
  • Ability to identify patient problems and document appropriately
  • Ability to identify critical illness and act accordingly
  • Working knowledge of medical terminology
  • High degree of verbal communication and interpersonal skills to provide emotional support
  • Ability to address and resolve conflict in a professional manner
  • Ability to maintain strict confidentiality
  • Ability to be flexible
  • Excellent written communication skills
  • Ability to perform detail-oriented work
  • Ability to work independently yet in conjunction with a team
  • Ability to adapt to a changing and growing atmosphere
  • Ability to speak in a group setting
  • Courteous and professional demeanor
  • Willingness to work as a team player to meet common goals of the facility
  • Ability to work under pressure and meet deadlines
  • Excellent customer service skills
  • Ability to maintain a professional demeanor and composure when handling difficult clients/stressful situations
  • Promote positive department morale through effective teamwork
  • Bilingual skills a plus
Physical and Environmental Demands
  • Job performed in a well-lighted, modern medical setting
  • Potential exposure to illness/disease
  • Potential exposure to hazardous chemicals/materials
  • Occasional travel locally
  • Occasional lifting/carrying (20 pounds or less)
  • Moderate to high stress level
  • Prolonged sitting/standing/bending
  • Moderate computer/PC work/telephone use

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