Benefits Management Specialist
5 days ago
We are seeking an experienced Benefits Management Specialist to manage complex Employee Benefit insurance accounts and services. This role requires strong leadership skills, attention to detail, and the ability to provide proactive support to clients.
About the Role
This is a full-time position that involves managing a portfolio of clients with various funding methods and customization levels. The successful candidate will be responsible for providing exceptional customer service, resolving issues promptly, and identifying opportunities to improve client satisfaction.
Key Responsibilities
- Manage a complex book of business with multiple funding methods and high levels of customization.
- Provide proactive, personalized support to clients, addressing their needs and concerns in a timely manner.
- Analyze client data to identify trends and areas for improvement, implementing changes as necessary.
What We Offer
- A competitive salary range of $110,000 - $140,000 per annum, depending on experience.
- A comprehensive benefits package, including medical, dental, and vision coverage.
- A dynamic and supportive work environment, with opportunities for professional growth and development.
Requirements
- Bachelor's degree in Business Administration, Marketing, or a related field.
- Minimum 5 years of experience in benefits management or a related field.
- Strong communication and interpersonal skills, with the ability to build relationships with clients and colleagues.
- Proficient in MS Office and Google Suite, with experience using CRM software a plus.
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