Superfood Cafe Customer Service and Kitchen Staff

2 months ago


Cornelius, North Carolina, United States Vitality Bowls Full time
Position Overview:

As a vital member of our team at Vitality Bowls, you will play a key role in delivering exceptional service and delicious, nutritious meals to our guests. Your responsibilities will encompass both customer interaction and food preparation, ensuring a seamless experience for all.

Key Responsibilities:
  • Become well-versed in our menu and the health benefits of our ingredients, sharing this knowledge with customers in an engaging and informative manner.
  • Maintain cleanliness in the dining area and surrounding environment to provide a welcoming atmosphere.
  • Exhibit outstanding customer service by being friendly, polite, and providing accurate information regarding wait times.
  • Process customer orders efficiently, both in-person and over the phone, ensuring accuracy and timeliness.
  • Demonstrate proficiency in food preparation by following recipes and maintaining high standards of hygiene and safety.
  • Prepare ingredients and meals in accordance with established procedures.
  • Regularly clean and organize the kitchen and dining areas to uphold our standards of cleanliness.
  • Receive and organize deliveries, ensuring all items are stored correctly.
  • Wash dishes and maintain a tidy workspace.
  • Collaborate with team members to ensure all orders are fulfilled accurately and promptly.
  • Deliver food to customers in a timely manner.
  • Communicate effectively with management regarding scheduling and any time-off requests.
  • Arrive punctually for shifts and adhere to break schedules.
  • Complete all opening and closing tasks as required.
  • Assist with additional duties as assigned by management.
  • Follow all sanitation and safety protocols diligently.
  • Manage food inventory by stocking and rotating items appropriately.
  • Implement cost-saving measures where applicable.
  • Work collaboratively with team members to create a positive work environment.
  • Monitor food quality and address any special circumstances as they arise.
  • Maintain open lines of communication with colleagues and supervisors.
Qualifications:
  • Obtain food safety certification as required.
  • Ability to operate basic computer systems and POS technology, including cash and credit transactions.
  • Adhere to health, safety, and sanitation standards.
  • Capability to stand for extended periods, lift heavy items, and work efficiently under pressure.
  • Present a clean and professional appearance.
  • Bring a positive attitude and a willingness to collaborate with others.
Compensation: $8.00 - $10.00 per hour

At Vitality Bowls, we pride ourselves on creating delicious and nutritious meals, focusing on high-quality ingredients without fillers or artificial preservatives. Join us in our mission to provide exceptional food and service to our community.

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