Superfood Cafe Customer Service and Kitchen Staff
2 months ago
As a vital member of our team at Vitality Bowls, you will play a key role in delivering exceptional service and delicious, nutritious meals to our guests. Your responsibilities will encompass both customer interaction and food preparation, ensuring a seamless experience for all.
Key Responsibilities:- Become well-versed in our menu and the health benefits of our ingredients, sharing this knowledge with customers in an engaging and informative manner.
- Maintain cleanliness in the dining area and surrounding environment to provide a welcoming atmosphere.
- Exhibit outstanding customer service by being friendly, polite, and providing accurate information regarding wait times.
- Process customer orders efficiently, both in-person and over the phone, ensuring accuracy and timeliness.
- Demonstrate proficiency in food preparation by following recipes and maintaining high standards of hygiene and safety.
- Prepare ingredients and meals in accordance with established procedures.
- Regularly clean and organize the kitchen and dining areas to uphold our standards of cleanliness.
- Receive and organize deliveries, ensuring all items are stored correctly.
- Wash dishes and maintain a tidy workspace.
- Collaborate with team members to ensure all orders are fulfilled accurately and promptly.
- Deliver food to customers in a timely manner.
- Communicate effectively with management regarding scheduling and any time-off requests.
- Arrive punctually for shifts and adhere to break schedules.
- Complete all opening and closing tasks as required.
- Assist with additional duties as assigned by management.
- Follow all sanitation and safety protocols diligently.
- Manage food inventory by stocking and rotating items appropriately.
- Implement cost-saving measures where applicable.
- Work collaboratively with team members to create a positive work environment.
- Monitor food quality and address any special circumstances as they arise.
- Maintain open lines of communication with colleagues and supervisors.
- Obtain food safety certification as required.
- Ability to operate basic computer systems and POS technology, including cash and credit transactions.
- Adhere to health, safety, and sanitation standards.
- Capability to stand for extended periods, lift heavy items, and work efficiently under pressure.
- Present a clean and professional appearance.
- Bring a positive attitude and a willingness to collaborate with others.
At Vitality Bowls, we pride ourselves on creating delicious and nutritious meals, focusing on high-quality ingredients without fillers or artificial preservatives. Join us in our mission to provide exceptional food and service to our community.
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