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Business Systems Integration Specialist
2 months ago
Zurich North America is currently seeking a highly skilled Technical Integration Business Systems Analyst III to join our Schaumburg, IL North America Headquarters team.
Job SummaryThis role will serve as a liaison between the business and IT to provide solutions to the PolicyCenter application business system needs. The successful candidate will understand customers' objectives, processes, and products as well as the business systems capabilities to formulate, define, document, and implement systems scope and objectives to develop and provide solutions.
Key Responsibilities- Requirements Gathering: Coordinates and leads activities with business owners to gather detailed requirements from through interviews, documentation, and facilitated working sessions for approved projects and enhancements.
- Analysis and Impact Assessment: Leads analysis of requirements to determine the systems' potential and defines impact to other business units and systems. Provides input to the development effort.
- Process Modeling: Creates process models based on business requirements to determine the completeness of the information and process components.
- Cost/Benefit Analysis and Risk Assessment: Provides customers with cost/benefit analysis, risk assessment, scope definition of proposed requirements.
- Guiding Users and Supporting Implementation: Guides users in building business case; performs impact analysis; supports application testing, implementation, and training activities throughout the process.
- Education: Bachelor's Degree in Business Administration or Computer Science or Engineering and 8 or more years of experience in the Information Technology area OR High School Diploma or Equivalent and 10 or more years of experience in the Information Technology area.
- Experience: Experience with process modeling tools, insurance application system design/analysis, use case development, process reengineering, LEAN/Six Sigma, and Rapid Application Development (RAD) tools/techniques.
- Preferred Skills: Advanced Software Development Life Cycle (SDLC) skills, consulting experience, strong analytical skills, experience collaborating across teams, experience with Guidewire especially PolicyCenter, knowledge with Postman, service-oriented architecture, XML, JSON, in-depth knowledge of insurance business processes and processing, experience with Agile methodology, Jira, and strong written and verbal communication skills.
As a condition of employment at Zurich, employees must adhere to any COVID-related health and safety protocols in place at that time.