Healthcare Consultant

4 days ago


Moreno Valley, California, United States Cavegroup Full time
About Cave Consulting Group

Cave Consulting Group (CCGroup) is a leading healthcare software company focused on improving efficiency and quality in the healthcare delivery system. We work with well-known health plans and physician groups, leveraging our expertise in physician efficiency measurement, quality/effectiveness measurement, and predictive modeling.

Account Manager Job Description

We are seeking a dynamic and detail-oriented individual to join our team as an Account Manager. This role requires a strong understanding of the US healthcare delivery system, excellent analytical skills, and the ability to effectively guide clients in the strategic use of our products and services.

The ideal candidate will have excellent written and oral communication skills, be proficient in Excel and other analytic tools, and have a strong ability to problem-solve and work in a fast-paced environment. As an Account Manager, you will be responsible for providing client account management and support functions, guiding clients in the strategic use of our products, and developing short and long-term client retention strategies.

Responsibilities
  • Provide client account management and support functions to ensure highest level of quality and client satisfaction
  • Guide clients in strategic use of CCGroup products and develop short and long-term client retention strategies
  • Lead clients through CCGroup software implementation
  • Assist clients with analytic goal setting, data validation, and interpretation of outputs and reports from large claims-based data files
  • Train clients on CCGroup products
  • Communicate professionally and at multiple levels within the client's organization; anticipate client needs and correspond proactively
  • Perform other duties as assigned
Required Qualifications
  • Excellent interpersonal skills and written and oral communication skills in English
  • Attention to detail and ability to manage multiple projects simultaneously
  • Strong analytic skills and problem-solving abilities
  • Proficiency in Excel and experience with other analytic tools
  • Proficiency in PowerPoint
  • Highly-motivated self-starter with ability to multi-task
  • Exempt position; salary commensurate with job experience; performance-based bonus; competitive benefits; location is San Mateo, California


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