Patient Account Representative

4 weeks ago


Manhasset, New York, United States Northwell Health Full time

Job Summary: We are seeking a highly skilled Patient Account Representative to join our team at Northwell Health. The successful candidate will be responsible for monitoring the activities and performance of physician practices to ensure that billing related functions are performed in an efficient manner consistent with department policies and procedures.

Key Responsibilities:

  • Interface with physicians and administrators to ensure financial growth and stability
  • Assist in monitoring accuracy of fee structure and reimbursement payment schedules from third party payers, all cash payment deposits and refunds
  • Assist in resolving complex billing situations
  • Give guidance and direction to billing/clerical staff regarding billing and office/clerical functions
  • Carry out clinical documentation requests to business office to ensure timely appeals
  • Implement policies and procedures to facilitate billing and maximize case collections
  • Implement improvements for financial management of each billing area

Qualifications:

  • High School Diploma or equivalent required
  • 1-3 years of relevant experience, required
  • Dental and/or medical scheduling
  • Bilingual Spanish, a plus


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