Freelance Contact Center Specialist

3 days ago


Sunnyvale, California, United States Demo160: Core Template TEMC Full time
Job Overview

Demo160: Core Template TEMC is a financial services company that owns and operates websites where customers sign up to be matched with our financial clients. We are looking for a skilled Freelance Customer Service Representative to call phone leads and validate information, giving instructions on next steps and managing customer expectations.

The ideal candidate will have experience with out-bound calls in a similar capacity, a strong understanding of customer service principles, and the ability to work independently.

Key Responsibilities:

  • Calling phone leads to validate information and gather feedback
  • Giving instructions on next steps and managing customer expectations
  • Maintaining accurate records of calls and customer interactions

Estimated Salary: $28-$40 per hour, based on industry standards and the level of expertise required for this role.



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