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Business Process and Systems Integrator

2 months ago

Augusta, Maine, United States InsideHigherEd Full time

Job Summary

This role serves as a facilitator and liaison between the ACERM Division, IT, and other departments that perform activities or produce data critical to the successful implementation of assurance functions throughout and across the Enterprise.

This individual functions as a technical/business analyst who coordinates with management and key personnel to achieve optimal alignment and configuration of personnel, procedures, information systems/IT platforms, and data to realize maximum return on resource investment and minimize and mitigate risks to the Enterprise and its various components.

Key Responsibilities

  • Collects, cleanses, and analyzes available operational data and converts that data into usable information to effectively apprise management and leadership of organizational performance and facilitate informed decision making when prioritizing initiatives and allocating resources.
  • Streamlines application/procedural workflows to ensure process effectiveness and promotes automation of manual tasks, rather than modifying the technical aspects of IT systems.
  • Analyzes data and information available to the Division to identify and eliminate duplicative procedures and systems that result in waste, unnecessary manual intervention, and inconsistency of processes.
  • Provides documentation and training on the ACERM portfolio of systems.
  • Supports the identification, management, and support for all processes, procedures, and interfaces required in the ACERM production environments, including employee screening/monitoring, policy management, incident management, compliance training, enterprise risk management, Title IX case management, internal audit activities, privacy and security incident management, conduct of investigations, conflict of interest management/mitigation, regulatory monitoring activities, and creation and reporting of ACERM program metrics.

Requirements

  • MBA or Master's degree from an accredited college or university in statistics, data analytics, or related field preferred.
  • OR Bachelor's degree from an accredited college or university and five or more years of experience in project management, systems administration/integration, data integrity/analytics, or related field.

Working Conditions

This position is responsible for promoting a customer-friendly environment and providing superior service to our patients, students, faculty, and employees.

Augusta University is a patient-and family-centered care institution, where employees partner every day with patients and families for success.