Patient Access Supervisor with Excellent Leadership Skills

1 week ago


Westfield, New York, United States Highmark Health Full time
Job Summary

We are seeking a highly skilled Patient Access Supervisor to join our team at Highmark Health. This is an exciting opportunity for a results-driven leader to oversee the Pre-Service Center and contribute to the success of our organization.

Key Responsibilities
  • SUPERVISE AND EVALUATE STAFF: Supervise staff, evaluate work performance, and monitor staff time to ensure optimal productivity.
  • PROCESS IMPROVEMENTS: Identify and implement process improvements to enhance efficiency and quality in the Pre-Service Center.
  • LEAD INITIATIVES: Independently lead initiatives assigned by management, coordinating task teams to deliver results and promote effective working relationships.
  • PATIENT EXPERIENCE: Deliver exceptional patient experiences through effective communication and resolution of issues in a concise and informative manner.
  • ADHERENCE TO POLICIES: Adhere to AHN organizational policies and procedures for relevant location and job scope.
Requirements
  • Bachelor's degree or equivalent experience in revenue cycle management or a related field.
  • 3-5 years' experience in a multi-physician medical practice or facility billing/business office specifically related to revenue cycle management (including staff supervision).
  • Experience operating PC and using software applications.
Benefits

We offer a competitive salary range of $22-$35 per hour, based on qualifications and experience. Our comprehensive benefits package includes health, dental, and vision insurance, as well as a 401(k) retirement plan.

About Us

Highmark Health is a leading healthcare company dedicated to improving the health and well-being of our customers. We are committed to creating a diverse and inclusive work environment that fosters growth and development opportunities for our employees.



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