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Healthcare Operations Coordinator
2 months ago
Venture Forthe is a leading home healthcare agency in Western New York, dedicated to empowering individuals to maintain their independence and make informed choices about their care. As a Scheduler, you will play a vital role in ensuring the seamless delivery of high-quality services to our clients.
Key Responsibilities- Filling client schedules with skilled healthcare professionals, optimizing base schedules to minimize overtime and maximize efficiency.
- Developing and maintaining base schedules for staff, ensuring adequate coverage and minimizing open shifts.
- Collaborating with the nursing department to schedule introductions and evaluations, ensuring a smooth onboarding process for new clients.
- Communicating effectively with clients, staff, and other stakeholders to ensure a unified message and adapt to changes in regulations or strategy.
- Providing exceptional customer service, responding to client needs and concerns in a timely and professional manner.
- Staying up-to-date with industry developments, best practices, and regulatory requirements to ensure compliance and excellence in service delivery.
- Bachelor's degree in a related field (e.g., healthcare administration, business, or a related field).
- Excellent communication, organizational, and problem-solving skills.
- Ability to work in a fast-paced environment, prioritizing multiple tasks and deadlines.
- Proficiency in Microsoft Office, including Word, Excel, and Adobe Acrobat.
- Strong analytical and critical thinking skills, with the ability to interpret data and make informed decisions.
- Ability to maintain confidentiality and handle sensitive information with discretion.
Venture Forthe is committed to providing a comprehensive benefits package, including health insurance, vision insurance, dental insurance, short-term disability supplement, critical illness coverage, and more. We also offer opportunities for growth and advancement, as well as a supportive and inclusive work environment.
Venture Forthe is an Equal Opportunity Employer, dedicated to creating a workplace that values diversity, equity, and inclusion. We are committed to providing a work environment free from discrimination and harassment, where all employees can thrive and reach their full potential.
