IT Solutions Architect

4 days ago

Norton, Massachusetts, United States BlueTriton Brands Full time
Estimated Salary: $120,000 - $160,000 per year

This estimate is based on the national average salary range for this position in the United States.

About Us

Primo Brands is a leading branded beverage company in North America with a focus on healthy hydration. We offer a wide range of beverages through our extensive direct-to-consumer offerings and industry-leading line-up of innovative water dispensers.

What We Offer

  • A competitive estimated salary range of $120,000 - $160,000 per year
  • A comprehensive benefits package
  • The opportunity to work with a dynamic and growing company
  • A collaborative and supportive work environment

Requirements

To be successful in this role, you will need:

  • Bachelor's Degree preferred; and/or 3-5 years related experience and/or training; or equivalent combination of education and experience
  • Experience leading cross-functional projects and/or major business initiatives preferred
  • Proficiency in Microsoft Office Suite including Excel and PowerPoint
  • Technical experience with any contact center platform i.e. Cisco, Five9, Genesys, etc.
  • A high-level understanding of SaaS, PaaS, and IaaS platforms as it relates to contact centers
  • An understanding of contact center business and technology principles including but not limited to telephony, workforce management, case management, and KPIs
  • The ability to effectively present information and respond to questions across all levels of the organization

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