Senior Maintenance Operations Manager

3 weeks ago


Minneapolis, Minnesota, United States Great Wolf Lodge Minnesota Full time
Job Description

At Great Wolf Lodge Minnesota, we are seeking a highly skilled Senior Maintenance Operations Manager to oversee the maintenance operations and physical condition of our facility. This role is responsible for ensuring the highest quality standards of guest satisfaction within the allotted budget.

Key Responsibilities:
  • Meet maintenance operational standards by contributing maintenance information to strategic plans and review; implementing production, productivity, quality, and customer-service standards; resolving problems
  • Evaluate functionality and reliability of facility systems and associated equipment by conferring with operating departments; identifying problems and requirements
  • Maintain function and reliability of facility systems and associated equipment by implementing a preventive maintenance program; operating and testing systems and equipment; restoring, repairing, rebuilding, or replacing faulty or inoperative components and parts
  • Improve function and reliability of facility systems and associated equipment by studying performance results; identifying, recommending, and implementing changes, expansions, and additions
  • Perform supervisory responsibilities by selecting, training, scheduling, coaching and counseling with disciplinary measures, as necessary
  • Evaluate performance of the team and recommending compensation actions
  • Maintain safe and healthy work environment by following standards and procedures; complying with legal codes and regulations
  • Updates job knowledge by participating in educational opportunities, staying up to date with the industry

Basic Qualifications & Skills:
  • Associate's degree or equivalent experience
  • 5+ years experience with hands-on equipment maintenance; must include experience with solving electronics failures, using such tools as test clips for device packages along with grabbers, SMD tweezers, probes, and insertion/extraction tools
  • 3+ years experience with supervising work for a team of technically skilled individuals

Desired Qualifications & Traits:
  • Plumbing License, Certified Pool & Spa (CPO)
  • License, Aquatic Facility Operator (AFO)
  • Previous experience in leadership role in resort/waterpark setting
  • Able to develop, implement, and monitor programs that adhere to all appropriate regulations, including: Ergonomics, Emergency Response, Injury and Illness Prevention, and Hazard Communications
  • Excellent people management skills including resolving conflict, coaching and developing others, promoting teamwork, and performance management

Physical Requirements:
  • Able to lift up to 15 lbs
  • Able to bend, stretch, and twist
  • Able to sit or stand for long periods of time
  • Able to climb multiple flights of stairs on daily basis and walk frequently


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