Host and Guest Ambassador

1 month ago


Miami, United States MARCUS SAMUELSSON RESTAURANT GROUP Full time

About the Role

We are seeking a highly skilled and charismatic Host to join our team at MARCUS SAMUELSSON RESTAURANT GROUP. As a Host, you will be the first point of contact for our guests and will be responsible for creating a warm and inviting atmosphere from the moment they enter our restaurant.

Key Responsibilities

  • Provide Exceptional Guest Service: Greet guests with a smile, answer phone calls in a timely manner, and seat guests promptly and efficiently.
  • Assist with Take-Out Orders: Assist servers with take-out orders and ensure that guests receive their food quickly and accurately.
  • Manage Reservations: Manage reservations, including those made through OpenTable, and ensure that guests are seated in a timely manner.
  • Maintain a Clean and Organized Environment: Help to maintain a clean and organized environment, including the host stand and surrounding areas.
  • Communicate Effectively: Communicate effectively with guests, servers, and other staff members to ensure seamless service.
  • Perform Opening and Closing Duties: Perform opening and closing duties, including setting up and breaking down the host stand and surrounding areas.

Qualifications

We are looking for a highly skilled and charismatic Host who has previous experience in a high-volume restaurant environment. The ideal candidate will have excellent communication skills, the ability to multitask, and a passion for providing exceptional guest service.



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