Host and Guest Ambassador
1 month ago
About the Role
We are seeking a highly skilled and charismatic Host to join our team at MARCUS SAMUELSSON RESTAURANT GROUP. As a Host, you will be the first point of contact for our guests and will be responsible for creating a warm and inviting atmosphere from the moment they enter our restaurant.
Key Responsibilities
- Provide Exceptional Guest Service: Greet guests with a smile, answer phone calls in a timely manner, and seat guests promptly and efficiently.
- Assist with Take-Out Orders: Assist servers with take-out orders and ensure that guests receive their food quickly and accurately.
- Manage Reservations: Manage reservations, including those made through OpenTable, and ensure that guests are seated in a timely manner.
- Maintain a Clean and Organized Environment: Help to maintain a clean and organized environment, including the host stand and surrounding areas.
- Communicate Effectively: Communicate effectively with guests, servers, and other staff members to ensure seamless service.
- Perform Opening and Closing Duties: Perform opening and closing duties, including setting up and breaking down the host stand and surrounding areas.
Qualifications
We are looking for a highly skilled and charismatic Host who has previous experience in a high-volume restaurant environment. The ideal candidate will have excellent communication skills, the ability to multitask, and a passion for providing exceptional guest service.
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