Customer Service Representative

4 days ago


Boca Raton, Florida, United States Less Temps LLC Full time
Job Overview

The Berman Law Group is seeking an experienced and charismatic Intake Specialist to join their team. This role requires exceptional organizational skills, strong communication abilities, and a high level of professionalism when interacting with clients.

Key Responsibilities:

  • Client Interaction: Handle a high volume of incoming calls from clients with empathy and professionalism.
  • Evidence Gathering: Collect necessary information to understand the client's legal issue and direct calls to the appropriate attorney or legal team.
  • Data Entry: Open claims on behalf of clients to initiate the legal process.
  • Follow-Up: Facilitate an excellent follow-up process to ensure clients are kept informed of the status of their case.
  • Team Collaboration: Collaborate with attorneys, paralegals, and other staff members to provide a smooth transition of cases from intake to representation.

Benefits:

  • $65,000 - $80,000 per year, depending on experience.
  • Health, Dental, and Vision insurance.
  • Ongoing professional development and training.
  • A dynamic and collaborative work environment.


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