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Retail Operations Director

1 week ago

Nanuet, New York, United States Stop & Shop Full time
Company Overview

At Stop & Shop, we prioritize a culture that celebrates diverse backgrounds and experiences. Our associates are dedicated to serving our local customers and supporting our communities.

Job Description

We are seeking a highly motivated and results-oriented Customer Service Manager to drive positive community impact, operational excellence, and financial success in our retail grocery industry. The successful candidate will oversee daily operations, including Front End, Online Pick-up, and Cash Office departments.

Required Skills and Qualifications
  • Bachelor's degree in Business Administration or related field (preferred) or equivalent years of work experience
  • 1-3 years of supervisory or leadership experience in retail grocery, preferably in Customer Service departments
  • Strong ability to influence and communicate effectively across different functions
  • Excellent multitasking skills, with the ability to prioritize and manage multiple responsibilities simultaneously
Benefits
  • Culture committed to celebrating diverse backgrounds and experiences
  • Comprehensive benefits
  • Opportunities for professional development and career growth
  • Associate discounts