Healthcare Manager

2 weeks ago


Evanston, Illinois, United States NorthShore University HealthSystem Full time
Job Summary

We are seeking a skilled and experienced Healthcare Manager to join our team at NorthShore University HealthSystem. As a key member of our leadership team, you will be responsible for providing managerial oversight to a diverse staff, including RN care/case managers, medical social workers, and other support personnel. Your primary focus will be on facilitating patient care coordination within acute care services, ensuring consistency and continuity in assignments.

Key Responsibilities
  • Provides managerial oversight to a diverse staff, including RN care/case managers, medical social workers, and other support personnel.
  • Maintains optimal staffing levels to execute designated care management and utilization management strategies for hospitalized patients.
  • Collaborates with physician and administrative leaders to ensure completion of requested peer-to-peer clinical payer reviews.
  • Uses data to drive improvement in patient care management and utilization of health system resources.
  • Provides consistent communication to staff in an atmosphere of openness that welcomes participation.
  • Promotes a positive practice environment that encourages professional growth and accountability.
  • Leads and/or participates in improvement activities within the department and more broadly across the organization.
Requirements
  • Minimum Education Level: Bachelor's Degree in a healthcare-related field (Nursing/Social Work/Therapy) required. Master's degree preferred.
  • Minimum Licensure Requirements: Active, unencumbered license to practice in clinical discipline of Nursing/Social Work/Therapy required.
  • Minimum Certification Requirements: Certified case management ACMA or CMSA preferred.
  • Minimum Work Experience: Minimum five years of quality management/care coordination/health care experience in a hospital setting. Minimum three years of management and/or leadership experience.

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