Senior Outreach Coordinator

1 month ago


Cleveland, Ohio, United States Northeast Ohio Neighborhood Full time
Job Summary

We are seeking a highly motivated and detail-oriented Senior Outreach Coordinator to join our team at Northeast Ohio Neighborhood. The successful candidate will be responsible for developing and implementing initiatives and programs geared towards the senior population, strengthening referral relations, and providing advocacy, support, education, and resources within the community and our health centers.

Key Responsibilities
  • Develop and implement initiatives and programs for seniors, including outreach and engagement activities.
  • Build and maintain strong relationships with community partners and stakeholders.
  • Provide advocacy, support, education, and resources to seniors and their families.
  • Identify, train, supervise, and oversee volunteers who provide customer service support to our staff.
  • Connect new users to our services, with a focus on residents without a medical home, the uninsured, and the underinsured.
Requirements
  • High School Diploma or GED required.
  • Additional specialized training in social services or a related field is preferred.
  • 1-2 years of outreach, case management, or home health care experience.
  • Dependable transportation is required.
  • Strong verbal and written communication skills.
  • The ability to supervise and empower volunteers to be effective in their roles.
  • The ability to work cooperatively with diverse personalities and ethnic backgrounds.
Technical Skills

Proficient in the use of Microsoft Office applications, including Word, Excel, and Outlook. Ability to acquire skills for entering accurate data, messages, and updated insurance information into our database management system.



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