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Customer Service Ambassador

2 months ago

Miami, Florida, United States Braman Motors Inc Full time
Job Overview

Braman Motors Inc is seeking a highly skilled and professional Automobile Receptionist to join our team. As a key member of our front office staff, you will be responsible for providing exceptional customer service and ensuring a seamless experience for our clients.

Key Responsibilities
  • Provide top-notch customer service and support to clients via phone, email, and in-person interactions.
  • Manage front office operations, including scheduling appointments, handling customer inquiries, and maintaining accurate records.
  • Develop and maintain strong relationships with clients, colleagues, and other stakeholders to ensure a positive and professional work environment.
  • Stay up-to-date with company policies, procedures, and industry developments to provide expert advice and guidance to clients.
  • Collaborate with other departments to ensure seamless communication and coordination of client needs.
Requirements
  • High school diploma or equivalent required; associate's or bachelor's degree preferred.
  • Minimum 1 year of customer service experience, preferably in a fast-paced environment.
  • Excellent communication, interpersonal, and problem-solving skills.
  • Ability to work in a team-oriented environment and adapt to changing priorities.
  • Proficiency in Microsoft Office and other software applications.
Benefits
  • Competitive hourly rate starting at $15.00.
  • 401(k) plan with company match.
  • Dental, vision, and health insurance options.
  • Employee discount program.
  • Paid time off and holidays.
Work Environment
  • 8-hour shift, with flexibility to work weekends and holidays as needed.
  • Collaborative and dynamic work environment.