Credit Operations Manager

2 months ago


Savannah, Tennessee, United States Farmers Home Furniture Full time

Position Overview:
The Credit Manager is tasked with the critical role of evaluating and determining the approval or denial of credit lines for clients. This position involves performing thorough credit assessments, ensuring that clients with overdue accounts are promptly contacted, and that appropriate collection protocols are adhered to.

Key Responsibilities:
- Review and process credit applications submitted in-store or via phone.
- Facilitate payment collection on accounts and manage sales contract documentation.
- Conduct daily outreach to clients with outstanding payments, utilizing both phone communication and home visits when necessary.

Essential Skills:

  • Exceptional customer service abilities
  • Strong verbal and written communication skills
  • Basic proficiency in reading, numerical reasoning, and comprehension
  • Excellent listening skills
  • Professional telephone communication
  • Ability to complete documentation accurately and efficiently
  • Strong organizational capabilities
  • Flexibility to work varied hours
  • High School Diploma or equivalent required
  • Valid Driver's License necessary

Employee Benefits:

  • Employee Stock Ownership Plan (ESOP)
  • 401K Plan with Employer Matching Contributions
  • Comprehensive Medical, Dental, and Life Insurance
  • Annual Paid Vacation
  • Paid Sick Leave
  • Optional Voluntary Insurance Programs
  • Paid Holidays, including the Employee's Birthday
  • Discounts on Employee Purchases
  • Continuous Training Opportunities
  • Note: Benefits for positions other than Full-Time may vary


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