Project Implementation Specialist

4 weeks ago


Midlothian, Virginia, United States MCH Concepts LLC Full time
Job Description

At MCH Concepts LLC, we are seeking a highly skilled Project Implementation Technician to join our team. As a key member of our project implementation team, you will be responsible for assisting our Project Implementation Specialists in the completion of various technical projects.

Key Responsibilities:

  • Work closely with Project Managers, Project Coordinators, and Project Implementation Specialists to coordinate tasks, assign schedules, and resolve conflicts.
  • Complete tasks assigned by Project Coordinators and Implementation Specialists, ensuring timely and accurate delivery.
  • Identify and mitigate potential issues that may impact project deliverables.
  • Assist in the completion of projects, ensuring seamless execution and high-quality results.
  • Support, monitor, test, and troubleshoot hardware, network, and software problems related to end-users.
  • Participate in After-Hours Support rotation, providing exceptional support to our clients.
  • Collaborate with the service department to coordinate and maintain effective configurations, implementations, deployments, and use of licensed products.

Requirements:

  • Excellent communication skills, both written and verbal.
  • Outgoing personality and friendly, professional demeanor on phone and in person.
  • Ability to manage productivity without extensive daily oversight and meet reasonable deadlines.
  • Attention to detail and exemplary documentation skills.
  • Ability to multi-task and adapt to change quickly.
  • Ability to follow and improve defined processes and procedures.
  • Excellent interpersonal and relationship-building skills, with the ability to work with others effectively and respectfully.
  • Flexible scheduling and willingness to work nights and weekends if required or requested.
  • Knowledge of LAN/Networking Technologies, Windows OS Technologies, and Microsoft Office 365 Technologies.

We offer a competitive base salary commensurate with experience, a complete benefits package, including 75% of employee medical insurance, Simple IRA, paid vacation, and more. If you are a motivated and detail-oriented individual with a passion for delivering exceptional results, we encourage you to apply for this exciting opportunity.



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