Retail Ambassador

5 days ago


Fergus Falls, Minnesota, United States Kohl's Full time
Join Our Team

Kohl's is committed to delivering exceptional customer service and creating a positive shopping experience for our customers. As a Sales Floor Associate, you will play a critical role in achieving these goals.

Key Responsibilities

Key responsibilities include:

  • Greeting customers and offering assistance in a courteous manner
  • Providing exceptional customer service and resolving any issues efficiently
  • Utilizing the 5-step GREAT program to engage with customers and meet their needs
  • Learning and adapting to current technology to assist customer needs
  • Delivering high levels of customer satisfaction through effective problem-solving
Requirements

To be successful in this role, you will need:

  • Excellent communication and interpersonal skills
  • Ability to work in a fast-paced environment and adapt to changing situations
  • Flexibility to cross-train and work in other areas of the store as needed
Benefits and Compensation

We offer a competitive salary range of $42,000-$62,000 per year, depending on location and experience. Our benefits package includes medical, dental, and vision coverage, as well as opportunities for professional growth and development.


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