Assistant Director Front Desk

1 week ago


San Francisco, California, United States Highgate Hotels Full time
Join Our Team
We are committed to fostering a culture of excellence, innovation, and teamwork at Highgate Hotels. If you share our passion for delivering exceptional experiences, we encourage you to apply for this exciting opportunity.

Job Summary
We are seeking an experienced Assistant Director of Front Office to join our team at Hyatt Regency San Francisco Downtown SOMA. The successful candidate will be responsible for ensuring the smooth operation of the Guest Services department, providing excellent service to our guests, and maximizing room revenue and occupancy.

Key Responsibilities
- Oversee the operation of the Guest Services department, including managing staff, analyzing data, and implementing strategies to drive business growth
- Develop and implement processes to improve efficiency, productivity, and guest satisfaction
- Collaborate with colleagues to achieve departmental goals and objectives

Requirements
- 5 years of progressive experience in a hotel or related field
- Supervisory experience required
- Strong analytical and problem-solving skills
- Excellent communication and interpersonal skills

Compensation
The annual salary for this position is between $90,000-$95,000, commensurate with experience.

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