Senior Unified Communications Engineer

3 weeks ago


Colorado Springs, Colorado, United States Advantage Engineering & IT Solutions Inc Full time
Job Title: Senior Unified Communications Engineer

Job Summary:

We are seeking a highly skilled Senior Unified Communications Engineer to join our team at Advantage Engineering & IT Solutions Inc. As a key member of our engineering team, you will be responsible for designing, developing, and implementing unified communications solutions for our clients.

Responsibilities:

* Lead and support enterprise Unified Communications (UC) projects
* Provide UC (VoIP/VTC/DVTC) engineering and architecture development support
* Provide a high level of technical understanding for problem solving and troubleshooting
* Provide training and support to subordinate engineers/administrators/technicians when necessary
* Interact with hardware and software vendors to address issues when necessary
* Use escalation standards and personal judgment to ensure timely resolution of problems
* Resolve escalated trouble tickets from Service Desk
* Work on-call shift rotations with other members of the department
* Deployment and troubleshooting of VOIP equipment such as Cisco UC equipment
* Deployment and troubleshooting of VOIP tools - Jabber, Microsoft Teams, WebEx, Cisco Unified Communications Manager (CUCM), Cisco Unity Connection (CUC)

Requirements:

* Bachelor's degree from an accredited institute in an area applicable to the position
* Minimum six (6) years of relevant experience in addition to education level
* Must possess current DoD 8570 IAT II and CCNP (or equivalent) certifications
* Current active TS/SCI clearance, with the ability to obtain and maintain a CI polygraph

Benefits:

* 401K with 15% employer contribution
* Five (5) weeks comprehensive annual leave (25 workdays)
* Additional leave can be earned in lieu of overtime
* 11 Paid Federal Government Holidays
* Up to $5,000 annually for individually tailored education / training program
* Life Insurance at 1x annual salary with employee option to purchase additional coverage for self and dependents
* Short-term and long-term disability
* We contribute a generous portion towards the cost of monthly medical plans for any of the three medical, 1 dental and 1 vision plan provided by CareFirst
* All employees are eligible to earn generous incentive and performance bonuses

About Us:

Advantage Engineering & IT Solutions Inc is proud to be an equal opportunity employer, committed to recruiting, hiring, and promoting qualified people of all backgrounds, regardless of sex, race, color, creed, national origin, religion, age, marital status, pregnancy, physical, mental or sensory disability; sexual orientation; gender identity or any other basis protected by federal, state or local law.

Accessibility:

GTSC is committed to working with and providing reasonable accommodation to applicants with physical and mental disabilities. If you have a disability and require assistance with our online application process, please tell us how we can help by contacting us at

E-Verify:

GTSC participates in the E-Verify program in certain locations as required by law. Learn more about the E-Verify program.

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