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Bakery Department Supervisor
2 months ago
We are seeking a highly skilled and experienced Bakery Department Supervisor to join our team at Whole Foods Market. As a key member of our bakery team, you will be responsible for overseeing the daily operations of the department, ensuring high-quality products, and providing exceptional customer service.
Key Responsibilities- Supervise and delegate tasks to bakery team members to ensure efficient and effective operations.
- Work closely with the bakery trainer to develop and implement training programs that promote a high-performance team and minimize turnover.
- Assist in the training of new team members, utilizing learning checklists and training materials to ensure a smooth onboarding process.
- Maintain a clean, well-stocked, and properly rotated bakery case and shelves.
- Open and close the department according to established procedures to ensure seamless operations.
- Ensure all team members receive necessary breaks and communicate any concerns to the team leader and associate team leader.
- Set and achieve the highest standards of retail execution, fostering a positive environment of outstanding teamwork, mutual respect, and exceptional morale.
- Maintain awareness of customer flows and needs, directing team members as necessary to satisfy and delight customers.
- Select, train, develop, mentor, motivate, and counsel team members to sustain a high-performance team and minimize turnover.
- Provide timely, thorough, and thoughtful performance evaluations to support team member growth and development.
- 12+ months retail experience, preferably in a bakery or food service environment.
- Extensive knowledge of bakery team procedures and policies.
- Strong demonstrated organizational and time management skills.
- Excellent interpersonal, motivational, team building, and customer relationship skills.
- Capable of teaching others in a positive and constructive manner.
- Thorough product knowledge.
- Advanced knowledge of regulatory and safety policies and procedures.
- Proficient mathematical skills for assessing financial performance, monitoring profitability, and managing inventory.
- Demonstrated decision-making ability, leadership skills, and ability to prioritize and delegate.
- Proficiency with email, Microsoft Office, and operations-related applications.
- Ability to lift 50 pounds.
- Standing/walking 6-8 hours in an 8-hour workday.
- Hand use: single grasping, fine manipulation, pushing, and pulling.
- Work requires bending, twisting, squatting, and reaching.
- Exposure to FDA-approved cleaning chemicals.
- Exposure to temperatures up to 90 degrees Fahrenheit.
- Ability to work in wet and dry conditions.
- Ability to work a flexible schedule, including nights, weekends, and holidays as needed.
- Ability to use tools and equipment, including knives, box cutters, electric pallet jacks, and other heavy machinery.
- May require use of ladders.
