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Beverage and Culinary Operations Leader

2 months ago

Paso Robles, California, United States Island Hospitality Management Full time
Descripción del Trabajo

En Island Hospitality Management, nuestro Supervisor de Bebidas y Alimentos establece estándares elevados como principio guía cada día. Fomenta una cultura de hospitalidad auténtica para sus compañeros de equipo y reconoce que debe liderar con el ejemplo. Este rol supervisa las operaciones diarias del departamento de F&B, incluyendo la sanidad y seguridad, el servicio al cliente y la gestión del equipo.

Responsabilidades:

  • Coordinar la selección y desarrollo de los miembros del equipo, asegurando el cumplimiento de políticas y procedimientos adecuados.
  • Monitorear ventas y otros indicadores clave para entender y alcanzar todos los objetivos financieros.
  • Gestionar los bancos individuales para cada instalación de F&B.
  • Reunir, reconciliar y depositar informes y fondos individuales diariamente.
  • Asegurar un servicio al cliente positivo, respondiendo a quejas de manera rápida y efectiva.
  • Verificar que las facturas coincidan con las entregas y enviarlas con el dinero y recibos a la oficina diariamente.
  • Realizar tareas de apertura y cierre de turno, incluyendo el inicio/limpieza de equipos y la preparación general de alimentos.
  • Mantener las áreas de cocina y cocción, asegurando que el equipo y las áreas de almacenamiento de alimentos estén limpios y organizados según las regulaciones del Departamento de Salud.
  • Crear un ambiente de trabajo divertido, seguro y gratificante para los miembros del equipo, manteniendo una comunicación abierta con el personal.
  • Preparar alimentos solicitados por los clientes utilizando una variedad de equipos de cocina.
  • Asegurar el control de calidad tanto en el área de servicio como en la cocina mediante recetas y métodos de preparación adecuados.
  • Garantizar que se cumplan siempre los estándares de seguridad alimentaria y limpieza.
  • Informar cualquier problema de equipo o mantenimiento al Gerente de Alimentos y Bebidas y/o al departamento de Mantenimiento.

Calificaciones:

  • Competencia básica en computación, incluyendo el uso de correo electrónico, internet y Microsoft Office (Word y Excel).
  • Habilidades de liderazgo demostradas.
  • Excelentes habilidades de servicio al cliente y comunicación.
  • Habilidades matemáticas básicas.
  • Capacidad para realizar múltiples tareas, priorizar y gestionar el tiempo.
  • Jugador de equipo altamente motivado con fuerte iniciativa y deseo de logro.
  • Debe poder aprobar el Programa de Certificación de Manipulador de Alimentos Seguro dentro de los 60 días posteriores a la contratación.
  • Se prefiere 1 año de experiencia en gestión de restaurantes/servicio de alimentos.
  • Se desea 6 meses de experiencia previa en bartending.
  • Conocimiento demostrado de administración de restaurantes, preparación de alimentos y seguridad alimentaria.

Compromiso con el Desarrollo:

Island Hospitality se dedica al desarrollo de empleados y lo demuestra con un programa formalizado de capacitación y desarrollo que proporciona un camino claro para cualquier empleado con deseo y aptitud para prosperar en el negocio de la hospitalidad.

Beneficios para el Miembro del Equipo:

  • Paquete de beneficios que incluye seguro médico, dental y de visión.
  • Planes HSA y FSA disponibles.
  • Protección de identidad.
  • Beneficios para el transporte, incluyendo tránsito y estacionamiento.
  • Seguro para mascotas.
  • Tiempo libre pagado y incentivos de nómina por exámenes de bienestar anuales.
  • Programa de asistencia al empleado.
  • Suscripciones de bienestar que incluyen acceso a gimnasios, planificación financiera, asesoramiento y servicios legales.
  • Tiempo de enfermedad y vacaciones pagadas.
  • Licencia familiar.
  • Plan de jubilación 401(k) con contribuciones de la empresa.

Reconocimiento del Trabajo Duro:

  • Programa de bonificación basado en incentivos.
  • Noches de habitación gratuitas en nuestras propiedades y descuentos para empleados.
  • Descuentos para amigos y familiares.
  • Reconocimiento y bonificación para el Miembro del Equipo del Mes, Trimestre y Año.
  • Descuentos en entradas para parques temáticos, musicales, películas y más.
  • Crecimiento profesional a través de nuestro programa de capacitación interna.
  • Programa de bonificación por referidos a cualquiera de nuestras ubicaciones.

Igualdad de Oportunidades Laborales

Island Hospitality utiliza E-Verify para confirmar la autorización de trabajo en todas las municipalidades donde es requerido por ley.