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Parts Operations Manager

2 months ago

Pleasanton, Texas, United States National Guard Employment Network Full time
Job Summary

We are seeking a highly skilled and experienced Parts Operations Manager to join our team at National Guard Employment Network. As a key member of our organization, you will be responsible for managing parts operations to provide exceptional customer satisfaction while maximizing return on investment.

Key Responsibilities:
  • Develop and implement effective parts department processes to ensure internal and external customer satisfaction.
  • Promote and merchandise parts and accessories to drive sales and revenue growth.
  • Create annual parts department goals and budget, aligning with our organization's financial and operational objectives.
  • Develop and execute a parts department marketing plan to achieve departmental goals.
  • Maintain an accurate and effective parts inventory control system, including perpetual and annual physical inventory and counter procedures.
  • Submit all parts warranty and return claims within the required timeframe to receive maximum credit.
  • Maximize use of all order discount programs to achieve management stock order goals.
  • Ensure all department tools, equipment, and vehicles are in good working order.
  • Manage recruiting, staffing, and employee development activities for employees reporting to this position.
Requirements:
  • 1+ years of experience in parts department operations.
  • Experience leading others and managing teams.
  • Ability to use standard desktop load applications, such as Microsoft Office and internet functions.
  • Ability to write and speak effectively to individuals and groups.
  • Basic understanding of financial principles relative to parts department operations.
  • Ability to analyze and interpret internal reports.
  • Ability to work extended hours and weekends.
  • Excellent customer service skills.
  • High School Diploma or equivalent experience.