Business Systems Analyst

4 weeks ago

Richmond, California, United States Lorven Technologies Full time
Job Description:

This position will work closely with multiple stakeholders, Subject Matter Experts (SMEs), and development teams to document business requirements & business flow diagrams for Lorven Technologies.

This is a hybrid position and will be expected to work both remotely & in office. The Business Analyst will report to the Project Manager to ensure business requirements, enhancements, modifications, and newly identified business initiatives are thoroughly documented for successful implementation of Information Technology solutions.

Key Responsibilities:

Follow requirement elicitation strategies to gather requirements from business stakeholders for new initiatives and/or for system enhancements and modifications.
Document current state, future state process, GAP analysis, requirements documentations, user stories with acceptance criteria.
Represent requirements in process flow and other suitable pictorial diagrams.
Ensure user journey is clearly understood, replicated with newer processes and suggest enhancements when applicable.
Present requirements to technical and business teams for discussions, validations, demos and trainings.
Working with technical team and vendor to ensure requirements are incorporated into systems design and testing.
Actively participating in functional and systems integration unit testing; creating test plans, scenarios, and testing results.
Assisting customers with user acceptance testing.
Developing and presenting training to customers, documenting user manual when needed.
Providing implementation and maintenance support.
Proactively making suggestions for systems and process improvement and performing competitive, problem, and opportunity analysis, emphasizing integration, experimentation, creative brainstorming, early complexity assessment, and capturing results in the form of a business case to propose a new change initiative.
Keep Project Manager informed of key issues that may impact project implementation.
Facilitate project conference calls, status meetings, planning sessions, and provide for meeting notes.
Support the Project manager in review of Project initiation steps such as RFPs, SOW, managing Agile tools, working closely with vendor team when applicable.
Utilizing system based project management applications, collaboration applications, and MS Office applications; Visio, SharePoint, Teams, etc.

Requirements:

Knowledge of relational databases (SQL), system development lifecycle (SDLC) methodologies.
Demonstrates skill in project planning, requirements gathering, business analysis, business process mapping, procedural writing, process engineering.
Able to manage, coordinate, and prioritize multiple activities concurrently with limited supervision & to adjust efficiently changing priorities.
Knowledge of quality assurance techniques, and change management procedures.
Demonstrates problem-solving, active listening, negotiation, conflict resolution, group visitation, written and oral communication.
Demonstrates organization and time management, and presentation skills.
Knowledge of business process engineering methods.
Knowledge and experience using multiple project management methodologies such as Waterfall, Iterative, and Agile.
Ability to blend methodologies together in the right proportions to fit a project and business environment.
Must be able to operate effectively in a changing environment with multiple priorities.
Strong attention to detail, with the ability to follow-through.
Excellent verbal and written communications skills.
Strong analytical, planning, and organizational skills with an ability to manage competing demands.
Bachelor's degree in Information Technology, Information Systems or Computer Science, or equivalent experience.
Experience with Healthcare Information Systems.
Experience performing systems analysis, and/or coordinating application development projects.
Experience or knowledge with the Commonwealth of Virginia Information Security Standard, SEC 501.
Experience with .Net Applications.

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