Pharmacy Assistant

4 weeks ago


Orlando, Florida, United States Walgreens Full time
Job Description:

In accordance with state and federal regulations, assists the pharmacist in the practice of pharmacy. Performs various Pharmacy Department duties in accordance with Company policies and procedures.

Responsible for using pharmacy systems to obtain patient and drug information and process prescriptions. Assists with and coaches pharmacy technicians in the operation of pharmacy systems and cashiers in the operation of the pharmacy cash registers.

Models and delivers a distinctive and delightful customer experience by engaging customers and patients, resolving customer issues, and answering questions to ensure a positive customer experience.

Develops strong relationships with most valuable customers and assists in the coordination of clinical services, Walgreens healthcare clinics, and external providers.

Assists Pharmacy Manager and Staff Pharmacist in developing and maintaining good relationships with the local medical community, including physicians, nurses, and other health care providers.

Responsible for maintaining a clean, neat, and orderly Pharmacy Department, ensuring adequate supplies, and adhering to Company policies and procedures.

Completes special assignments and other tasks as assigned by Pharmacy Manager, Staff Pharmacist, and Store Manager.

Attends training and completes PPLs requested by Manager and acquires continuing education credits to maintain knowledge and skill in healthcare and pharmacy.

Strictly adheres to the Walgreen Co. policy regarding Good Faith Dispensing during all applicable prescription dispensing activities.

Registers all related sales on assigned cash register, collects and handles cash as required, and takes customers to OTC aisle when possible to assist in locating products.

Handles telephone calls that do not require personal attention of the pharmacist, including those to physicians, and processes manual claims for third party program prescription services in a timely and efficient manner.

Assists and supports Pharmacy Department on inventory management activities, such as ordering, unpacking, checking, and storing shipment of pharmaceuticals.

Maintains knowledge of Company asset protection techniques and files claims for warehouse overages, shortages, order errors, or damaged goods involving Rx drugs.


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