Palantir Field Service Representative

4 weeks ago


Colorado Springs, Colorado, United States Iron EagleX Full time
Job Description:

Iron EagleX is seeking a highly skilled Palantir Field Service Representative to join our team in Colorado Springs, CO. As a key member of our operations and intelligence team, you will be responsible for providing top-notch support to our clients and users of the Palantir platform.

Responsibilities:
  • Provide desk-side training to analysts and operators
  • Train analysts/operators in a classroom and operational setting
  • Staff the Help Desk: respond to user requests and work with the Palantir engineering team to troubleshoot issues
  • Provide feedback to the Palantir engineering team about product
Requirements:
  • Experience fusing intelligence capabilities in support of operations
  • Technical background with working knowledge of HTML, Ruby, Python, and/or Java, as well as hardware, networks, and server administration
  • Prior experience with Palantir Gotham required; additional experience with Palantir Gaia and Palantir Foundry a plus
  • Strong communication skills with the ability to break down, explain, and demonstrate complex concepts in an easy-to-understand manner
  • Ability to work independently and as part of a team
  • Strong knowledge of Excel
  • Military/Special Operation/Law Enforcement experience a plus
  • Ability to travel domestically 25% of the time if needed
Benefits:
  • National Health, vision, and dental plans
  • 20 days of PTO and 11 paid holidays
  • Life Insurance
  • Short- and long-term disability plans
  • 401(K) retirement plans
  • Incentive and recognition programs
  • Relocation opportunities


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