Executive Director
4 weeks ago
We are seeking a highly motivated and experienced leader to become our General Manager to oversee our vacation rental business. This critical role will report directly to the Regional Vice President.
Key Responsibilities- Manage and oversee daily operations of the vacation rental business, including guest service, reservations, owner relations, rate management, and financial planning.
- Develop and implement policies and procedures to ensure smooth and efficient operations.
- Supervise and train staff, ensuring excellent customer service is provided to guests and owners.
- Work with the marketing team to develop and implement effective marketing strategies to attract new guests and owners.
- Monitor occupancy rates and work with the rate management team to adjust rates and availability to maximize revenue and occupancy.
- Oversee vendors including maintenance and housekeeping teams to ensure properties are well-maintained and exceed guest expectations.
- Manage owner relations and communicate effectively with owners to ensure their satisfaction and retention.
- Develop and manage budgets, financial reports, and forecasts to ensure profitability and top line sales.
- Continuously analyze and evaluate business performance, making necessary adjustments to improve profitability and efficiency.
- Proven track record of success in managing and growing a business.
- Proven history of developing talent and promoting from within.
- Strong leadership skills with experience in managing and motivating a team.
- Excellent communication skills, both verbal and written.
- Ability to analyze financial reports and make proactive strategic decisions to improve profitability.
- Strong organizational skills with the ability to prioritize and multitask effectively.
- Ability to work under pressure and meet tight deadlines.
- Bachelor's degree in business management, hospitality, or a related field.
- 5+ years of experience in managing a multi-layered team.
This position requires flexibility to work weekends, occasional nights, and some holidays. Full-time employees will be eligible for PTO, participation in a 401K plan, health insurance benefits, and life insurance.
Great Ocean Condos and Homes, LLC. is proud to be an Equal Employment Opportunity employer. We do not discriminate based upon race, religion, color, national origin, gender (including pregnancy, childbirth, or related medical conditions), sexual orientation, gender identity, gender expression, age, status as a protected veteran, status as an individual with a disability, or other applicable legally protected characteristics.
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