Customer Experience Specialist
8 hours ago
We are seeking a Customer Experience Specialist to join our team as a State Farm Independent Contractor Agent. As a vibrant individual who excels at delivering exceptional customer experiences, you will thrive in this role by engaging with the public and making a positive impact.
Our agents promote State Farm's premier insurance and financial service products, offering opportunities to become an integral part of a trusted brand.
Key Responsibilities- Buils lasting relationships with customers and proactively follows up to ensure continued satisfaction.
- Employs a customer-centric approach to guide clients through comprehensive insurance options, empowering informed decisions.
- Drives business growth by generating leads, coordinating appointments, and marketing tailored products and services to meet diverse customer needs.
- A competitive hourly pay rate plus commission/bonus opportunities.
- Paid time off (vacation and personal/sick days).
- Flexible hours.
- Professional development opportunities.
- Abundant opportunities for career advancement within our agency.
This position is with a State Farm independent contractor agent, not with State Farm Insurance Companies. Employees must be able to successfully complete any applicable licensing requirements and training programs. State Farm agents are independent contractors who hire their own employees.
Requirements- A genuine interest in marketing products that align with customer needs and preferences.
- Exceptional communication skills across all channels.
- A people-centric mindset with a keen eye for detail.
- Proactive problem-solving abilities to ensure swift resolutions for customer inquiries.
- Proficiency in learning computer functions efficiently.
- A collaborative spirit thriving in a dynamic team environment.
- Bilingual Spanish preferred.
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