Restaurant Service Ambassador

4 weeks ago


Kissimmee, United States Delta Hotels Celebration Orlando Full time
Restaurant Host/Hostess Job Description

We're seeking a charismatic and organized host/hostess to join our team at Delta Hotels Celebration Orlando. As a key member of our front-of-house staff, you'll be responsible for creating a warm and welcoming atmosphere for our guests.

Main Responsibilities:

  • Manage reservations, plan seating charts, and respond to customer inquiries in a timely and professional manner.
  • Welcoming guests with a smile and ensuring a positive first impression of the restaurant.
  • Knowledge of menu items and preparation methods to answer guest questions and provide recommendations.
  • Maintain a clean and organized dining area, restocking condiments and ensuring tables are set for the next guests.
  • Clearing plates and preparing tables for the next guests.

Requirements:

  • Ability to work in a fast-paced environment with periods of standing for extended periods.
  • Excellent communication, customer service, and organizational skills.
  • High school diploma or equivalent GED and a strong command of the English language.
  • Previous experience in the restaurant, hospitality, or food services industry is a plus.

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