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Lead Escrow Specialist
2 months ago
About Us
Join a dedicated team that prioritizes its People. First American's Direct division specializes in providing extensive title insurance coverage and professional settlement services for real estate transactions, including purchases, refinances, and equity loans. Since our inception in 1889, we have maintained a steadfast commitment to our employees, fostering a culture where everyone feels valued, supported, and encouraged to innovate and achieve their full potential. Our inclusive, people-centric environment has garnered numerous accolades, including recognition on the Fortune 100 Best Companies to Work For list for eight consecutive years. We are also proud to be acknowledged as a top workplace for women, diversity, and LGBTQ+ employees, appearing on over 50 regional best places to work lists. First American is dedicated to being an exceptional workplace for all.
Your Role
As an Escrow Officer, you will play a vital role in our Santa Rosa, CA branch, contributing to the transformation of the residential real estate experience, one closing at a time. This position requires a dynamic individual who thrives in a fast-paced environment, focusing on customer service and successful deal closures. Your responsibilities will include:
- Executing real estate escrow transactions by identifying requirements.
- Serving as a neutral intermediary between involved parties, adhering to company policies, and managing risks.
- Ensuring accurate accounting and disbursement of all funds according to contractual terms and company guidelines.
- Preparing and distributing regular reports on escrow account statuses to relevant parties.
- Reviewing property titles, mortgages, and trust deed documents.
- Drafting legal documents necessary for the completion of sales.
- Finalizing closings by recording and filing documents, as well as preparing and distributing final closing statements and titles.
What You Bring
To succeed in this role, you should possess:
- 2-4 years of experience in escrow-related functions.
- Experience in handling escrow transactions, preferably as an escrow assistant.
- A willingness to embrace new technologies and proprietary systems, adapting easily to new workflows.
- A passion for customer service, coupled with a professional and positive demeanor.
- Excellent verbal and written communication skills, comfortable engaging with both internal teams and external clients.
- Strong problem-solving abilities, organizational skills, and attention to detail.
- A collaborative spirit, contributing to a team environment that exceeds customer expectations.
- A comfort in mentoring and supporting new talent in the business.
- Proficiency in MS Office suite and the ability to quickly learn new software applications.
- A valid license/certification as required by applicable state regulations.
- A high school diploma or equivalent.
Compensation
The pay range for this position is competitive, reflecting the skills and experience of the candidate.
What We Offer
At First American, we celebrate individuality and promote a culture of diversity, equity, and inclusion. We believe that embracing our differences is key to our success. We are committed to fostering an authentic and inclusive workplace for all. Our comprehensive benefits package includes medical, dental, vision, 401k, paid time off, and other valuable benefits, such as an employee stock purchase plan.
