Healthcare Customer Service Specialist

2 weeks ago


Mechanicsville, Virginia, United States Bon Secours Health Full time
Position Overview

The Patient Services Representative plays a crucial role in ensuring a seamless experience for patients and the community. This position acts as the primary contact for all patient-related inquiries and services.

Key Responsibilities
  • Receive and manage patient referrals efficiently.
  • Facilitate patient registration processes, ensuring accuracy and completeness.
  • Verify patient demographics to maintain up-to-date records.
  • Obtain and confirm insurance information, including cards and identification.
Skills and Qualifications

Successful candidates will possess strong communication skills, a customer-focused attitude, and the ability to work effectively in a fast-paced healthcare environment. Experience in retail or healthcare settings is advantageous.

About Bon Secours Health

Bon Secours Health is dedicated to providing compassionate care and support to our patients and their families. We strive to create a welcoming environment that promotes health and wellness in the community.



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