Customer Service Associate

4 weeks ago


Albany, New York, United States Family Dollar Full time
Customer Service Representative Job Description

As a Customer Service Representative at Family Dollar, you will be responsible for providing exceptional service to customers. Your primary goal is to ensure that every customer leaves the store satisfied with their shopping experience.

Key Responsibilities:
  • Provide excellent customer service by greeting customers, answering questions, and assisting with selection of merchandise.
  • Complete cash register transactions accurately and efficiently.
  • Maintain a clean and organized store environment, including the sales floor and stockroom.
  • Restock shelves and maintain inventory levels to ensure that merchandise is available for customers.
  • Work collaboratively with other store team members to achieve sales goals and provide excellent customer service.
Requirements:
  • High school diploma or equivalent required.
  • Previous customer service experience preferred.
  • Ability to work a variety of shifts, including mornings, afternoons, and weekends.
  • Strong communication and interpersonal skills.
  • Ability to lift up to 50 pounds and stand for long periods of time.


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