Customer Service Representative
4 weeks ago
The UPS Store is seeking a highly skilled and customer-focused individual to join our team as a Sales Center Associate. This role is ideal for those who enjoy working in a fast-paced retail environment and providing exceptional customer service.
- Key Responsibilities:
- Deliver outstanding customer service to walk-in customers and telephone inquiries
- Practice good listening skills with customers, team members, and leadership
- Take ownership of customer shipping needs and offer viable solutions
- Learn all product and service offerings, alternative solutions, and industry trends
- Operate equipment, software, and devices in an expert fashion and teach others
- Maintain a clean, organized, and safe working environment
Requirements:
- High school diploma or equivalent required
- Strong computer skills, including Microsoft Office and Adobe Suites
- Outstanding phone skills
- Strong verbal and written communication skills, including spelling and math
- Prompt, reliable, and responsible
- Able to lift 40+ pounds
About The UPS Store:
We are a leading provider of shipping, printing, and business services. Our team is dedicated to delivering exceptional customer service and helping our customers succeed.
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