Security Officer

1 day ago

Matawan, New Jersey, United States YMCA of Greater Monmouth County Full time
Job Summary

The YMCA of Greater Monmouth County is seeking a highly skilled and detail-oriented Security Guard/Welcome Associate to join our team. As a key member of our staff, you will be responsible for ensuring the safety and security of our facilities, as well as providing exceptional customer service to our members and guests.

Key Responsibilities
  • Monitor and control access to our facilities, ensuring that all individuals have proper identification or authorization.
  • Provide a safe and welcoming environment for our members and guests, responding promptly to any incidents or concerns.
  • Utilize our Daxko and Camp Docs systems to check parents/guardians' contact information against identification and look up emergency contact information when necessary.
  • Communicate effectively with staff and supervisors to ensure seamless operations and address any issues that may arise.
  • Maintain a clean and organized work area and shared spaces, adhering to our high standards of cleanliness and safety.
  • Exercise sound judgment in relation to student safety and injuries, following established emergency procedures and protocols.
  • Mediate conflicts and disturbances among students or visitors, utilizing de-escalation techniques and following established protocols.
  • Report any incidents, accidents, or suspicious activity to supervisors and regional coordinators in a timely and accurate manner.
  • Adhere to policies related to boundaries with youth, complete required youth abuse risk management training, and follow mandated abuse reporting procedures.
Requirements
  • High school diploma or equivalent; additional training in security or law enforcement is preferred.
  • Proven experience as a security guard or related position, preferably in an educational setting.
  • Strong observational and communication skills, with the ability to remain calm and respond appropriately in stressful situations.
  • Physical fitness and ability to stand/walk for extended periods.
  • Knowledge of basic security and safety procedures.
  • CPR/AED certification within 90 days of hire date.

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