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Emergency Response Team Leader
2 months ago
We are seeking a highly skilled and experienced Emergency Response Team Leader to join our team at PuroClean of Central Denver. As a key member of our team, you will be responsible for leading our emergency response efforts and ensuring that our customers receive the highest level of service in their time of need.
Key Responsibilities- Customer Satisfaction: Manage customer satisfaction and represent the brand in a professional and courteous manner.
- Production Process: Effectively perform all aspects of the production process, including managing customer needs, ensuring timely completion of projects, and maintaining a clean and orderly work environment.
- Team Development: Develop and maintain the skills and expertise of production staff technicians, including coaching, training, and providing feedback.
- Financial Management: Manage financial assets and equipment, including maintaining accurate records and ensuring compliance with company policies.
- Uniform and Policy Guidelines: Adhere to all uniform and policy guidelines, as outlined in the Brand Identity Guide.
- Job Site Maintenance: Ensure that all job sites are left in a clean and orderly condition, and that all equipment and vehicles are properly maintained.
- Communication: Maintain clear and effective communication with office staff, immediate supervisor, and fellow technicians.
- Education and Experience: 1-3 years of experience in a related field, with a strong background in customer service, team management, and financial management.
- Skills and Abilities: Strong communication and interpersonal skills, with the ability to work effectively in a fast-paced environment. Ability to lift at least 50 lbs. and work for prolonged periods of time.
- Qualifications: Willingness to learn and grow, with a strong attention to detail and ability to multitask.
- Competitive Pay and Benefits: We offer a competitive salary and benefits package, including flexible hours and opportunities for professional growth and development.
- Opportunities for Advancement: We are a growing company with opportunities for advancement and professional growth.
- Collaborative Work Environment: We have a collaborative and supportive work environment, with a strong focus on teamwork and customer satisfaction.