Clinical Transition Specialist

6 days ago

Denver, Colorado, United States Option Care Health Full time
Job Title: Clinical Transition Specialist

At Option Care Health, we are seeking a highly skilled Clinical Transition Specialist to join our team. As a Clinical Transition Specialist, you will play a critical role in ensuring seamless transitions for patients from hospital to home or alternate site infusion care.

Key Responsibilities:
  • Proactively maintain and grow relationships with referral sources to increase sales and patient starts.
  • Interact with area service providers on a daily basis to sell Option Care services that could assist in the care for discharging patients.
  • Conduct assessments of patients selected by the hospital to ensure patient is a viable candidate for alternative site care.
  • Use sales techniques to educate patients, their families, and facility staff about the services and products provided by Option Care.
  • Provide hands-on, in-person education to patients and their caregivers with the goal of timely discharge and therapy independence.
  • Effectively communicate with agency staff, medical team, patients, and family throughout the discharge process to implement an effective treatment plan.
  • Responsible for collecting, reviewing, and completing pre-admission information and securing related signoff.
  • Partner with Account Manager and Regional Sales Director to create and execute area business and growth plan.
  • Communicate frequently with Account Manager to discuss opportunities, assess progress, and provide feedback related to promoting the services of Option Care.
  • Partners with Account Manager and marketing staff to deliver educational and promotional programs to patient/caregiver and referral sources.
  • Reviews the patient's medical record to obtain both pertinent medical history and primary/secondary insurance payor information and communicates this to patient registration department.
  • Proactively initiates care transition coordination with referral sources and internal partners to ensure seamless patient transitions to home or ATS.
  • Participates with any data collection required for therapy start and patient tracking process.
Requirements:
  • Licensed Registered Nurse (RN) or licensed Pharmacist in the state of practice and at least 2 years of experience in the healthcare industry.
  • Experience establishing and maintaining relationships with individuals at all levels of the organization in the business community and with vendors.
  • Experience applying knowledge of standard practices for all services offered as well as current relevant and applicable standards (i.e. ACHC, URAC standards).
  • Experience providing customer service to internal and external customers, including meeting quality standards of services, and evaluation of customer satisfaction.
  • Basic PC skills: Able to competently use internet, email, Microsoft Word, Microsoft Excel, Microsoft PowerPoint.
  • Experience in identifying operational issues and recommending and implementing strategies to resolve and improve processes.
  • Access to a reliable means of transportation which will enable the incumbents to travel to care facilities, home visits, and multiple hospitals.
  • Able to plan, organize, and make presentations.
Preferred Qualifications:
  • Hands-on home or alternate site infusion or discharge planning experience.
  • Experience growing service provider partnerships.
Benefits:
  • 401(k)
  • Dental Insurance
  • Disability Insurance
  • Health Insurance
  • Life Insurance
  • Paid Time off
  • Vision Insurance
Equal Employment Opportunity:

Option Care Health subscribes to a policy of equal employment opportunity, making employment available without regard to race, color, religion, national origin, citizenship status according to the Immigration Reform and Control Act of 1986, sex, sexual orientation, gender identity, age, disability, veteran status, or genetic information.

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