Salesforce Administrator

The Salesforce Administrator at DealerOn, Inc. plays a pivotal role in automating complex business processes, ensuring the system's efficiency, and monitoring new releases. This multifaceted position involves system implementation and configuration, report creation, dashboard development, and process optimization to maintain data quality and integrity.

• Oversee Salesforce-related initiatives by facilitating, monitoring, coordinating, and communicating expectations for successful development of departmental services.
• Lead and conduct ad hoc organizational capability assessments to improve effectiveness as required or requested.
• Create and maintain list views, reports, and dashboards to provide actionable insights.
• Customize Salesforce apps, objects, fields, record types, and page layouts to meet business needs.
• Build and maintain workflow rules to streamline processes.
• Manage organization-wide defaults to ensure consistency.
• Ensure proper user maintenance, including permissions and role hierarchy.
• Implement security and data management best practices.
• Gather requirements for new processes with stakeholders.
• Train new users on utilizing Salesforce effectively.
• Monitor support intake channels to ensure timely resolution.
• Communicate effectively with stakeholders and leadership.

• Salesforce Administrator certification is mandatory.
• At least 3 years of SFDC admin experience.
• Ability to effectively utilize workflows, process builder, and data integration tools.
• In-depth understanding of customization options within Salesforce.
• Comprehensive knowledge of Salesforce platforms, Service Cloud, Sales Cloud, CPQ, and Pardot to develop Salesforce solutions.
• Customer service mindset.
• Ability to prioritize business needs based on importance, urgency, or impact.
• Excellent time management skills.

• Bachelor's Degree in a related field or equivalent experience.
• Knowledge of Internet and Security technologies to integrate data between systems and applications.
• Knowledge of Salesforce App Cloud, Lightning, and Mobile Application Platforms.
• Experience using and configuring JIRA and connection to Salesforce.
• Knowledge of business processes and IT project delivery methodologies, such as SDLC, agile methodology, the development of continuous integration, and the ability to effectively develop Salesforce app solutions.

Salary Range: $62,800 - $120,300

The salary range reflects the company's commitment to fair compensation and career growth opportunities. DealerOn, Inc. is an equal opportunity employer, dedicated to creating an inclusive environment for all employees. We celebrate diversity and are committed to fostering a workplace where everyone feels valued and respected.