Customer Experience Specialist
6 days ago
Welcome to Hibbett Sports, where we're dedicated to providing an exceptional shopping experience for our customers As a Store Associate Team Member, you'll play a vital role in helping us achieve this goal.
About the RoleThis is a fantastic opportunity for someone who is passionate about retail sales and has excellent communication skills.
About the SalaryThe estimated salary for this position is $38,000 - $48,000 per year, based on national averages for similar roles.
Job DescriptionIn this role, you'll be responsible for:
- Providing exceptional customer experiences by greeting customers, answering questions, and resolving issues promptly and professionally
- Encouraging services provided by our company, such as sales tracking and follow-up
- Learning, practicing, and upholding all company policies, standards, and procedures
- Attending all mandatory staff meetings and participating in team discussions
To be successful in this role, you'll need:
- A high school diploma or equivalent
- Excellent communication and interpersonal skills
- Ability to work independently and as part of a team
- Basic math skills and ability to operate a cash register
We offer a range of benefits to support your physical and mental well-being, including:
- Medical, dental, and vision insurance
- 401(k) retirement plan
- Life insurance
Hibbett Sports is a leading retailer of sports equipment and apparel. We're committed to providing our customers with an exceptional shopping experience and to building strong relationships within our communities.
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