Customer Experience Specialist

6 days ago


Leesburg, Florida, United States Hibbet Sports Full time

Welcome to Hibbett Sports, where we're dedicated to providing an exceptional shopping experience for our customers As a Store Associate Team Member, you'll play a vital role in helping us achieve this goal.

About the Role

This is a fantastic opportunity for someone who is passionate about retail sales and has excellent communication skills.

About the Salary

The estimated salary for this position is $38,000 - $48,000 per year, based on national averages for similar roles.

Job Description

In this role, you'll be responsible for:

  • Providing exceptional customer experiences by greeting customers, answering questions, and resolving issues promptly and professionally
  • Encouraging services provided by our company, such as sales tracking and follow-up
  • Learning, practicing, and upholding all company policies, standards, and procedures
  • Attending all mandatory staff meetings and participating in team discussions
Required Skills and Qualifications

To be successful in this role, you'll need:

  • A high school diploma or equivalent
  • Excellent communication and interpersonal skills
  • Ability to work independently and as part of a team
  • Basic math skills and ability to operate a cash register
Benefits

We offer a range of benefits to support your physical and mental well-being, including:

  • Medical, dental, and vision insurance
  • 401(k) retirement plan
  • Life insurance
About Us

Hibbett Sports is a leading retailer of sports equipment and apparel. We're committed to providing our customers with an exceptional shopping experience and to building strong relationships within our communities.



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