Chocolate Experience Specialist

3 weeks ago


Leesburg, Florida, United States Lindt & Sprüngli Full time
Role Overview
Lindt & Sprüngli is seeking a skilled and customer-focused individual to join our retail team as a Retail Chocolate Sales Advisor. This role offers an exciting opportunity to provide exceptional customer service, share knowledge of premium chocolate products, and contribute to achieving sales targets. As a member of our team, you will be responsible for creating a positive in-store experience for customers, ensuring operational standards are consistently met, and maintaining store appearance. If you are passionate about delivering legendary service and have a passion for chocolate, we encourage you to apply.

About the Job
The successful candidate will possess excellent communication skills, basic math and accounting abilities, and the ability to take direction effectively. Prior retail experience, preferably in a specialty environment, is highly desirable. Additionally, candidates must be available to work nights, weekends, and holidays.

Key Responsibilities
This role involves several key responsibilities:
  • Consistently contribute to the store's ability to achieve or exceed weekly, monthly, annual sales plan by providing high levels of customer service, demonstrating product knowledge, and utilizing Lindt-specific selling skills.
  • Take ownership of operational standards and controls, ensuring cash management, re-stocking shelves, performing store maintenance, and maintaining store cleanliness are consistently adhered to.

Benefits and Salary
The estimated salary for this role is $45,000 - $60,000 per year, depending on experience. Additional benefits include opportunities for professional growth, competitive pay, and a comprehensive benefits package. As a valued member of our team, you will also enjoy a fun and dynamic work environment that rewards creativity, hard work, and dedication.

Required Skills and Qualifications
To succeed in this role, you will need:
  • A high school diploma or equivalent.
  • Prior retail experience, preferably in a specialty environment.
  • Excellent communication skills and the ability to interact positively with customers.
  • Basic math and/or accounting skills.
  • Ability to take direction and execute work effectively.

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