Business Systems Analyst
2 days ago
At Brown University, we are seeking a highly skilled Business Analyst to join our Advancement team. As a Business Analyst, you will play a critical role in providing application support, maintenance, troubleshooting, and adaptation of our enterprise Advancement Information Systems, including Blackbaud CRM and Blackbaud Internet Solutions.
Key Responsibilities:- Provide technical support and maintenance for Advancement systems, ensuring data accuracy and integrity.
- Collaborate with business partners to identify and document business requirements and system information architecture.
- Develop and implement reporting vehicles and use CRM software to query, extract, and load data.
- Work closely with key lines of business owners to effectively document, maintain, and enhance system business processes and data solutions.
- Provide strategic analysis services to business partners, including data analysis and data solutions.
- Bachelor's degree or equivalent combination of education and experience.
- Minimum of 4 years of experience in a related field, such as business analytics, project management, higher education, fundraising, and nonprofits.
- 3 or more years of providing implementation and technical support of CRM software, preferably with Blackbaud CRM.
- 2 or more years of business analysis and/or project management experience.
- Experience with SQL or similar query language, with T-SQL preferred.
- Blackbaud product experience, specifically with Blackbaud CRM.
- Experience working in a philanthropic or higher educational environment.
- Working knowledge of relational database architectures.
- Demonstrated commitment to Diversity, Equity, Inclusion, and Belonging (DEIB), including experience/ability to identify and emphasize diverse perspectives in programming, communications, and strategy.
- Exceptional analytical and conceptual thinking skills.
- Highly adept at mapping system and business processes.
- Strong aptitude for diagnosing end-user problems, identifying, and implementing solutions.
At Brown University, we are committed to advancing diversity, inclusion, and equity. We are an Affirmative Action/Equal Opportunity Employer.
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