Executive Team Leader Food Specialist
1 month ago
The Food and Beverage Sales Executive Team Leader plays a critical role in driving sales and delivering a seamless shopping experience for our guests. As a leader, you will be responsible for managing a team of hourly team members and leaders, creating business-specific strategies and goals, and recruiting and selecting talent. You will also be responsible for driving total store sales, demonstrating how your team and departments contribute to and impact total store profitability, and modeling guest service standards.
Key Responsibilities- Drive total store sales and demonstrate how your team and departments contribute to and impact total store profitability
- Model guest service standards and manage your team to deliver a fresh, full, and food-safe area during all operating hours
- Lead and create a service culture that prioritizes the guest service experience, model, train, and coach Team Leaders on expectations to deliver the service standard
- Drive a culture centered in food safety, train, validate, and coach team to deliver proper execution on all food safety standards and cleaning routines
- Lead an efficient operation to fund the sales culture
- Develop a strategy and utilize your workload planning tools to manage all scheduled workload ensuring you are guest-ready at all times
- Own the scheduling plan in partnership with your Team Leaders based on monthly and weekly business workload and guest traffic
- Manage Food and Beverage backroom and sales floor areas, walk Food and Beverage Standards to assess priorities, and review reporting to identify business gaps for follow-up
- Oversee Food and Beverage Team Leader's workload planning, including transitions, revisions, sales plans, sampling, and promotions
- Proactively build relationships with direct-to-store vendors and oversee Team Leader's management of direct-to-store vendor performance
- Validate, audit, and maintain food in-stocks and follow up on Team Leader's execution of business plan and assignment sheet process
- Know and assess the competition and leverage guest insights and feedback to drive the business and be the destination of choice for our guests
- Work a schedule that aligns to guest and business needs (this includes early morning, evening, overnight shifts, and weekends)
- Manage your team to uphold and maintain all Starbucks and Pizza Hut Brand Standards (where applicable)
- Foster a productive relationship with your Starbucks DM and follow up on key takeaways from their time in your store
- Plan, lead, and follow up on organizational and operational change
- Anticipate and identify changes in unique store trends
- Actively develop, coach, and train your team; anticipate staffing needs, talent plan, and recruit - both long and short term
- Develop and coach your team to elevate their skills and expertise
- Establish a culture of accountability through clear expectations and performance management
- Demonstrate a commitment to diversity, equity, and inclusion through continuous development, modeling inclusive behaviors, and proactively managing bias
- Become a subject matter expert in federal, state, and local adult beverage laws as they apply to your business and protect your store's liquor license (if applicable)
- Always demonstrate a culture of ethical conduct, safety, and compliance; Lead team to work in the same way and hold others accountable to this commitment
- Lead and create a safety advocacy culture by understanding how safety impacts your role and that of your team, identifying and correcting hazards, and holding team accountable to working in a safe manner to benefit themselves and others
- As a key carrier, implement all safe and secure training and processes
- Address store needs (emergency, regulatory visits, etc.)
- All other duties based on business needs
We are looking for a highly motivated and experienced leader who is passionate about delivering exceptional guest service and driving sales. As a Food and Beverage Sales Executive Team Leader, you will be responsible for leading a team of hourly team members and leaders, creating business-specific strategies and goals, and recruiting and selecting talent. You will also be responsible for driving total store sales, demonstrating how your team and departments contribute to and impact total store profitability, and modeling guest service standards.
We are an awesome place to work and care about our teams, so we want to make sure we are clear on a few more basics that we expect:
- Access all areas of the building to respond to the guest or team member issues
- Capable of working in and exposure to varying temperatures, humidity, and other elements while performing certain job duties, including but not limited to Drive-Ups, carryout, etc.
- Ability to work in an environment that could range from 30 degrees to 55 degrees as needed
- Ability to remain mobile for the duration of a scheduled shift (shift length may vary)
- Interpret instructions, reports, and information
- Scan, handle, and move merchandise efficiently and safely, including frequently lifting or moving merchandise up to 44 pounds
- Accurately handle cash register operations if needed
- Climb up and down ladders if needed
- Flexible work schedule (e.g., nights, weekends, and holidays); reliable and prompt attendance necessary
- Ability to work in an environment that could range from 34°F to -10°F as needed
- Ability to work in spaces where common allergens may be handled or present
Target will consider for employment qualified applicants with criminal histories in a manner consistent with the San Francisco and City of Los Angeles Fair Chance Ordinances.
Target will provide reasonable accommodations with the application process upon your request as required to comply with applicable laws. If you have a disability and require assistance in this application process, please visit your nearest Target store or reach out to Guest Services at 1-800-440-0680 for additional information.
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