Parts and Warranty Manager

3 weeks ago


Batavia, Illinois, United States Transervice Logistics, LLC Full time
Job Summary

The Parts and Warranty Manager is responsible for overseeing all aspects of parts purchasing, inventory management, and warranty recovery for Transervice Logistics, LLC. This role requires a strong understanding of fleet equipment, repair, and maintenance, as well as experience with TMT maintenance software and OEM warranty systems.

Key Responsibilities
  • Manage inventory levels and set Min-Max thresholds for all shops
  • Conduct quarterly inventory cycle counts and adjustments
  • Oversee full year-end inventory count for the company
  • Set up new part item details in TMT
  • Manage trends in usage, cost, and failures
  • Manage tire inventory usage and core bank program
  • Manage shop supplies usage and cost
  • Manage all new and defective part returns
  • Manage obsolete parts for return, refund, and TMT adjustments
  • Improve parts turnover rate, filled from stock rate, and part delays
  • Set up and monitor preferred vendor usage
  • Establish and maintain relationships with manufacturer's warranty representatives
  • Review warranty repair orders for accuracy and legibility
  • Submit warranty claims to manufacturers using their process and tools
  • Provide regular reports to management on claims status and monetary amounts recouped
Requirements
  • Bachelor's degree or 5+ years' experience in parts and warranty management in trucking industry
  • In-depth product knowledge of fleet equipment, repair, and maintenance
  • TMT maintenance software experience
  • Strong negotiation skills
  • OEM warranty systems and claim processing experience
  • After-market parts warranty claim processing experience
  • Proficient with Microsoft Office suite
  • Excellent verbal and written communication skills
Benefits
  • Annual profit sharing bonuses available
  • Strong work-life balance with paid holidays and generous personal time off
  • Medical, dental, and vision insurance plans, plus company-paid life insurance
  • 401(k) savings plan with company match
  • Short and Long Term Disability
  • Tuition reimbursement and free financial service assistance
  • Health Care Spending Account
  • Resilient, values-based culture that drives safety, integrity, respect, and excellence


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