Customer Service Representative

2 days ago


Van Horn, Texas, United States FastMarket Full time
About the Role

This is an exciting opportunity to join our fast-paced team as a Retail Sales Associate. As a key member of our store staff, you will be responsible for providing exceptional customer service, maintaining a clean and welcoming environment, and driving sales growth through effective upselling and suggestive selling techniques.

Key Responsibilities:

  • Provide outstanding customer service by greeting customers, answering questions, and ensuring a pleasant shopping experience.
  • Maintain a clean and organized store environment, including shelving, displays, and restrooms.
  • Efficiently manage cash transactions, handle returns and exchanges, and maintain accurate records.
  • Upsell and suggest products to customers, leveraging your knowledge of our product offerings to enhance their shopping experience.
  • Collaborate with colleagues to achieve sales goals, ensure seamless operations, and provide support when needed.
  • Participate in facility maintenance, including cleaning, trash removal, and window washing.
  • Actively contribute to environmental sustainability by maintaining a clean outdoor space.

Requirements:

  • Must be 18 years of age or older (21 in certain states).
  • Able to work weekends and holidays.
  • Effective communication skills, including reading, writing, speaking, and understanding English.
  • Basic math skills, including addition, subtraction, division, and multiplication.
  • Physical ability to lift up to 50 pounds occasionally.
  • Punctual, trustworthy, and detail-oriented individual with a friendly demeanor.


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