Customer Service Representative
2 days ago
This is an exciting opportunity to join our fast-paced team as a Retail Sales Associate. As a key member of our store staff, you will be responsible for providing exceptional customer service, maintaining a clean and welcoming environment, and driving sales growth through effective upselling and suggestive selling techniques.
Key Responsibilities:
- Provide outstanding customer service by greeting customers, answering questions, and ensuring a pleasant shopping experience.
- Maintain a clean and organized store environment, including shelving, displays, and restrooms.
- Efficiently manage cash transactions, handle returns and exchanges, and maintain accurate records.
- Upsell and suggest products to customers, leveraging your knowledge of our product offerings to enhance their shopping experience.
- Collaborate with colleagues to achieve sales goals, ensure seamless operations, and provide support when needed.
- Participate in facility maintenance, including cleaning, trash removal, and window washing.
- Actively contribute to environmental sustainability by maintaining a clean outdoor space.
Requirements:
- Must be 18 years of age or older (21 in certain states).
- Able to work weekends and holidays.
- Effective communication skills, including reading, writing, speaking, and understanding English.
- Basic math skills, including addition, subtraction, division, and multiplication.
- Physical ability to lift up to 50 pounds occasionally.
- Punctual, trustworthy, and detail-oriented individual with a friendly demeanor.
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